Notice of Adoption of Emergency Regulation 20-E-16 - Concerning Coverage and Reimbursement for Telehealth Services During the COVID-19 Disaster Emergency

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The Division would like to notify interested stakeholders that the Commissioner of Insurance has adopted the following emergency regulation:

The purpose of this emergency regulation is to require carriers offering health benefit plans to reimburse providers for provision of telehealth services using non-public facing audio or video communication products during the COVID-19 nationwide public health emergency.

This emergency regulation replaces emergency regulation 20-E-11. It extends the timeframe for the requirements in emergency regulation 20-E-11 without any substantive changes. 

This emergency regulation, and other Division emergency regulations, can be found on the Division's Emergency Regulations page.

Find additional information on insurance and the COVID-19 public health emergency on the COVID-19 & Insurance page. This emergency regulation can be found under the health insurance tab.

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