Notice of Adoption - New Bulletin B-5.42 Concerning Extension of Policyholder Benefits in the Event of a Catastrophic Disaster

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The Division would like to provide notice that the Commissioner has adopted the following new bulletin:

The Division is aware that some policyholders may not have the ability to complete the rebuild of a total loss home due to a wildfire within the insurer’s policy timelines despite the insured acting in good faith and with reasonable diligence. The purpose of this Bulletin is to inform insurers of the Division’s position concerning delays in claim handling for policyholders who have suffered a total loss during, and directly related to, a catastrophic disaster, which may further delay rebuilding of the property.

This bulletin was adopted on October 25, 2021. 

This bulletin, and other Division bulletins, can be found on the Division's Bulletins page.

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